2X your resolution rate with Gigit.ai's Humanized AI

2X your resolution rate with Gigit.ai's Humanized AI

2X your resolution rate with Gigit.ai's Humanized AI

2X your resolution rate with Gigit.ai's Humanized AI

Gigit.ai combines AI and human agents, to ensure your customer needs are fully taken care of. They won't ask to "talk to live agent" anymore as we got it covered.

Gigit.ai combines AI and human agents, to ensure your customer needs are fully taken care of. They won't ask to "talk to live agent" anymore as we got it covered.

Gigit.ai combines AI and human agents, to ensure your customer needs are fully taken care of. They won't ask to "talk to live agent" anymore as we got it covered.

Gigit.ai combines AI and human agents, to ensure your customer needs are fully taken care of. They won't ask to "talk to live agent" anymore as we got it covered.

Backed and built by

  • Pear VC logo
  • National University of Singapore
  • Peak XV Logo
  • Harvard Innovation Labs Logo
  • Forge Ventures Logo
Comparison

Gigit.ai Compared to

Gigit.ai Compared to

Business Process Outsourcing

Faster Training

Save hours of coordination by simply uploading chat log samples and updating the Knowledge Base directly.

Faster Training

Save hours of coordination by simply uploading chat log samples and updating the Knowledge Base directly.

Quick Updates

Effortlessly update your product offering without without retraining and coordination.

Quick Updates

Effortlessly update your product offering without without retraining and coordination.

Faster Customer Insights

Surface customer insights swiftly; avoid getting lost in layers of unnecessary coordination.

Faster Customer Insights

Surface customer insights swiftly; avoid getting lost in layers of unnecessary coordination.

Other
AI Solutions

Other AI Solutions

Human Touch

Say goodbye to buttons and converse like a human.Let customers talk open-endedly

Human Touch

Say goodbye to buttons and converse like a human.Let customers talk open-endedly

Customize Brand Voice

Talk in your Brand Voice with continuously fine-tuned model catering to your use case with 95% resolution rate.

Customize Brand Voice

Talk in your Brand Voice with continuously fine-tuned model catering to your use case with 95% resolution rate.

Extension to your Team

Not just reply to message but engage proactively with customers to nudge them to take actions.

Extension to your Team

Not just reply to message but engage proactively with customers to nudge them to take actions.

Comparison

While competitor’s deflection rate is at 45-50%, we are at 95%. We get job done.

While competitor’s deflection rate is at 45-50%, we are at 95%. We get job done.

Features

Features

Gigit AI

Gigit

BPO

BPO

Internal Team

Existing 
AI Solution

DIY 
AI Solution

Whiteglove, 15 min setup

Skip tedious training & setup

Whiteglove, 15 min setup

Skip tedious training & setup

Work 24/7, Multilingual

Serve a global audience

Work 24/7, Multilingual

Serve a global audience

Understands context

Be empathetic & listen to customers

Understands context

Be empathetic & listen to customers

Proactive Engagement

Quickly retain feedback and knowlege

Proactive Engagement

Quickly retain feedback and knowlege

Customised Response

Quickly retain feedback and knowledge

Customised Response

Quickly retain feedback and knowledge

Domain Specific

Avoid expensive computer costs

Domain Specific

Avoid expensive computer costs

Features

Gigit

BPO

Internal Team

Whiteglove, 15 min setup

Skip tedious training & setup

Work 24/7, Multilingual

Serve a global audience

Understands context

Be empathetic & listen to customers

Proactive Engagement

Quickly retain feedback and knowlege

Customised Response

Quickly retain feedback and knowledge

Domain Specific

Avoid expensive computer costs

Features

Gigit

BPO

Existing 
AI Solution

Whiteglove, 15 min setup

Skip tedious training & setup

Work 24/7, Multilingual

Serve a global audience

Understands context

Be empathetic & listen to customers

Proactive Engagement

Quickly retain feedback and knowlege

Customised Response

Quickly retain feedback and knowledge

Domain Specific

Avoid expensive computer costs

Features

Gigit

BPO

DIY 
AI Solution

Whiteglove, 15 min setup

Skip tedious training & setup

Work 24/7, Multilingual

Serve a global audience

Understands context

Be empathetic & listen to customers

Proactive Engagement

Quickly retain feedback and knowlege

Customised Response

Quickly retain feedback and knowledge

Domain Specific

Avoid expensive computer costs

  • Skincare

    It was an easy setup, the team was very communicative to accommodate our requests

    Dyka

    Brand Owner

  • Business

    I have been hesitant to use chatbots because they sound robotic. Gigit was able to converse with our leads naturally and also follow our style guideline closely.

    Ella

    Entrepreneur

  • Retail

    Unlike the past AI solution that we’ve been using, Gigit.ai is able to answer 2x more leads. We don’t need to drag-and-drop and design rigid flows. This enables us to let conversations be more free flowing and address open-ended queries that our potential customers may have.

    Jeff

    VP of Digital Transformation

  • Healthcare

    It was an easy setup, the team was very communicative to accommodate our requests

    Dyka

    Skincare Brand Owner

  • Real Estate

    Unlike the past AI solution that we’ve been using, Gigit.ai is able to answer 2x more leads. We don’t need to drag-and-drop and design rigid flows. This enables us to let conversations be more free flowing and address open-ended queries that our potential customers may have.

    Ella

    Entrepreneur

  • Retail

    I have been hesitant to use chatbots because they sound robotic. Gigit was able to converse with our leads naturally and also follow our style guideline closely.

    Jeff

    VP of digital Transformation

Support
Support

FAQs

FAQs

FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

I don’t have an up-to-date knowledge base handy. How to get started?

Don’t worry. We know that 85% of businesses move very fast and the knowledge base is often outdated. We can simply get started with a few sample chat logs that represent common topics to get you started.

My engineering team is busy and won’t be able to help me integrate. What should I do?

What are the primary benefits compared to outsourcing agencies?

Who manages the human agents?

What level of customization and flexibility do you provide in creating and optimizing the workflows?

This sounds too good to be true.

I don’t have an up-to-date knowledge base handy. How to get started?

Don’t worry. We know that 85% of businesses move very fast and the knowledge base is often outdated. We can simply get started with a few sample chat logs that represent common topics to get you started.

My engineering team is busy and won’t be able to help me integrate. What should I do?

What are the primary benefits compared to outsourcing agencies?

Who manages the human agents?

What level of customization and flexibility do you provide in creating and optimizing the workflows?

This sounds too good to be true.

I don’t have an up-to-date knowledge base handy. How to get started?

Don’t worry. We know that 85% of businesses move very fast and the knowledge base is often outdated. We can simply get started with a few sample chat logs that represent common topics to get you started.

My engineering team is busy and won’t be able to help me integrate. What should I do?

What are the primary benefits compared to outsourcing agencies?

Who manages the human agents?

What level of customization and flexibility do you provide in creating and optimizing the workflows?

This sounds too good to be true.